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If you choose our international express service, you can send your shipments to any country in the world through multiple routes through us. With one account, you can easily have a full range of FEDEX/UPS/DHL/TNT/special line express services. You can better choose your express shipping method to save costs for you. We promise: no matter which shipping method you choose, your express will be safely delivered to your guests! The specific products and services are as follows: 1. DHL international service: DHL has a complete world network, localized services, flexible operation and relatively low prices. A network of over 120,000 destinations that can be delivered to 220 countries and territories. Hongyuexiang Express is your preferred courier service provider with reasonable price and fast delivery. Prohibited items 1) Dangerous goods, liquids, powders, etc., which are prohibited by aviation. The country expressly prohibits the export of goods, such as antiques, currency and other infringing products. 2) Items that require additional information • When sending batteries and items containing batteries, MSDS certificates and battery letters (original copies are required) are required (if necessary, please contact customer service staff) • When mailing brand-name products, a formal purchase invoice or power of attorney. 3) Products such as motors and engines cannot be sent. Insurance and Claims 1) For the package purchased with insurance, the insurance charges and compensation shall be carried out according to the terms and conditions of the "Insurance Service" of Hangrun Express. 2) Claims for uninsured parcels shall be settled according to the following terms: (1) For parcels that are few, out of stock, or damaged, such as the parcel received by the recipient does not match the weight, quantity, and number of parcels, or is damaged, please receive the parcel. Report loss or damage to destination DHL within 24 hours. And within 7 working days, the local registration number of the recipient will be provided to our company, so as to make a claim to DHL's investigation. If verified by DHL, the maximum compensation is free shipping, and the declared value of the package shall not exceed 100USD. Partial damage or loss shall be compensated according to the percentage of the actual lost quantity to the total, but the maximum compensation shall not exceed USD100. (2) Loss of postal package due to random inspection by customs When the postal package passes through the customs, the customs opens the postal package for inspection, which may cause the loss of the postal package, the loss of the contents (in whole or in part) of the postal package, or the seizure by the customs. Hongyuexiang Express does not assume any responsibility arising therefrom. 2. Hong Kong FEDEX FEDEX has strong customs clearance capabilities, fast timeliness, fast online updates, and convenient inquiries. It is one of the preferred networks for international express delivery. |